Policies & Information
Training Disclaimer
All training programs facilitated by Jane Newman / NewCore Consulting are educational and experiential in nature. The purpose of these sessions is to support personal insight, professional growth, and increased self-awareness through the exploration of Choice Theory, Internal Control Psychology, and related frameworks.
Content delivered during training is general in nature and is not intended as personal, psychological, medical, financial, or legal advice. While participants may choose to reflect on their own experiences, any application of ideas or strategies discussed remains the responsibility of the individual.
By attending a NewCore training or event, participants acknowledge and agree that:
They are responsible for their own decisions, actions, and outcomes following participation
NewCore Consulting and Jane Newman accept no liability for any loss, injury, or damages arising from actions taken based on the training
Training programs are not a substitute for therapy, counselling, or other professional advice where appropriate
Participation in any NewCore training indicates understanding and acceptance of this disclaimer.
Coaching Disclaimer
All coaching sessions with Jane Newman / NewCore Consulting are educational and reflective in nature. Coaching is designed to support personal insight, self-awareness, and professional growth.
Jane Newman and NewCore Consulting do not provide psychological, medical, financial, or legal advice. Coaching is not a substitute for therapy, counselling, or clinical support.
By participating in coaching sessions, clients acknowledge that they remain fully responsible for their own decisions, actions, and outcomes.
Registration, Payments & Deposits
Payment is required to confirm registration for most NewCore events and programs.
For selected events, retreats, school bookings, or future-year engagements, a deposit may be required to secure dates or places. Unless otherwise stated, deposits are non-refundable.
All prices are listed in Australian Dollars (AUD) and exclusive of GST unless otherwise specified.
Invoices issued to schools and organisations are payable according to the terms outlined on the invoice and/or Cost Disclosure Statement.
Cancellation & Refund Policy
We understand that circumstances can change. The following policy helps us ensure fairness and sustainability across all NewCore offerings.
Participant Cancellations
A full refund will be provided where written notice of cancellation is received at least two months prior to the commencement date of the program or event.
A 50% refund will be provided where written notice of cancellation is received at least one month prior to the commencement date of the program or event.
No refunds will be issued for cancellations received less than 30 days prior to the commencement date.
Where space is available, registrations may be transferred to another NewCore program, event or date at the discretion of NewCore Consulting.
Registrations may also be transferred to another participant upon request and approval.
NewCore Event Cancellations
NewCore reserves the right to cancel, postpone, reschedule, relocate, or modify events where necessary, including where minimum participant numbers are not met or due to unforeseen circumstances.
Where NewCore cancels an event, participants will be offered:
a transfer to a future event
a credit
or a refund of monies paid for the affected event
NewCore is not responsible for participant travel, accommodation, or other associated costs unless otherwise required by law.
Event & Program Adjustments
From time to time, program content, presenters, venues, schedules, catering, or delivery formats may require adjustment.
NewCore Consulting reserves the right to make reasonable changes to ensure the quality, safety, and sustainability of programs and events.
Participant Wellbeing & Responsibility
Many NewCore experiences invite personal reflection and discussion. Participants are encouraged to engage at a level that feels supportive and appropriate for them.
Participants remain responsible for their own wellbeing throughout all programs and are encouraged to seek additional professional support where required.
Photography & Media
Photographs or video may occasionally be taken during NewCore events for promotional, educational, or community purposes.
If you do not wish to appear in photographs or media, please let a member of the NewCore team know at the beginning of the event and we will respectfully accommodate your request.
Memberships & Community Spaces
Connected Core memberships and community offerings are intended to foster respectful, supportive, and growth-oriented participation.
NewCore reserves the right to suspend or remove access to memberships or community spaces where behaviour is considered inappropriate, unsafe, or inconsistent with the values of the community.
Products & Resources
Physical and digital resources purchased through NewCore are intended for personal or organisational use only unless otherwise agreed.
NewCore intellectual property, including training materials, frameworks, prompts, and resources, may not be reproduced, distributed, or commercially replicated without written permission.
Bali Retreat Policies & Information
Participation in NewCore retreats is subject to the following terms and conditions.
Registration & Payment
A deposit is required to secure registration for the Bali Retreat. Places are limited and registrations are not confirmed until the deposit has been received.
Unless otherwise agreed in writing, full payment for the retreat must be finalised no later than one month prior to the commencement of the program.
Failure to complete payment by the due date may result in cancellation of the booking and forfeiture of the deposit.
Travel Insurance
All participants are required to arrange and maintain their own comprehensive travel insurance policy for the duration of the retreat, including cover for:
medical expenses
cancellation and travel disruption
personal belongings
personal liability
emergency evacuation where applicable
Proof of insurance may be requested prior to participation.
Participant Responsibility & Liability
Participants attend the retreat voluntarily and remain responsible for their own wellbeing, travel arrangements, personal belongings, and decisions throughout the retreat experience.
NewCore Consulting and Jane Newman accept no responsibility or liability for:
loss, theft, or damage to personal property
travel interruptions or delays
injury, illness, or medical expenses
decisions or actions taken by participants before, during, or after the retreat
Participants are encouraged to exercise personal responsibility and take appropriate precautions throughout the retreat.
Program Adjustments
NewCore Consulting reserves the right to make reasonable adjustments to retreat schedules, accommodation arrangements, activities, venues, facilitators, or program inclusions where required due to unforeseen circumstances or operational needs.
Cancellation Policy
Please refer to the applicable cancellation and refund terms provided at the time of registration. By proceeding with registration, participants and/or payers acknowledge acceptance of these terms.
Contact Us
If you have any questions regarding these policies or would like clarification prior to registering for an event or service, please contact: admin@newcoreconsulting.com